Privacy Policy

Privacy Policy for https://what-can-you-feed-birds.feedersandmore.co.uk

Introduction

Welcome to our online platform, dedicated to all things related to bird feeding and more! At what can you feed birds (hereafter referred to as ‘the Company’ or ‘we’), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the handling of data collected from our users, ensuring compliance with various international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms accessed through our site, as each of these entities has its own privacy policies governing their data collection practices.

Processing Activities

This policy is designed to guide you in your interactions with us, regardless of how you engage:

  • As an authorized user: When you create an account and use our applications or services, we collect and process your personal data for the purpose of providing a personalized experience and enabling us to fulfill our contractual obligations.
  • When visiting our websites: Every time you interact with our websites linked to this Privacy Policy, our system records basic information about your device and browsing behavior for analytics and improvement purposes.
  • Through communication channels: We may reach out to you via emails, calls, or text messages (SMS) to provide updates, newsletters, promotions, or customer support. Your consent to receive such communications is voluntary, and you can opt-out at any time.

Personal Data Collection

We collect a variety of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Data needed for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: This may include bank account details or financial records associated with purchases made through our platform.
  4. Purchase Information: Details of products or services bought from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, or mobile carrier information to enhance user experience and analytics.
  6. Location Data: Your geographic location data (with your consent) for personalized content and service improvements.
  7. Feedback: Any comments, reviews, or ratings you choose to share with us, which help us improve our products and services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those accounts (with your consent) to personalize your experience.
  9. Product Information: Details about the products you view, search for, or purchase on our site, including preferences and browsing history.

We gather this data through various methods: user input forms, account settings, shopping carts, analytics tools, browser cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your device by websites to remember certain pieces of information about you. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website, such as enabling login sessions or maintaining language preferences.
  • Preference Cookies: Remembering user choices and settings to provide a personalized experience.
  • Analytics Cookies: Tracking website usage and visitor behavior to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, or as required by law. Once the retention period expires or when no longer needed, we delete or anonymize your data. This process ensures that your information is securely managed and protected.

Security Measures

To safeguard your data, we implement robust security measures:

  • Encrypted Communication: All data exchanged between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers to process certain functions on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect or store personal data from children in this age group.

Your Rights (depending on your location)

As a user, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: To rectify inaccurate or incomplete personal data held by us.
  • Erasure (Right to be Forgotten): Requesting the deletion of your data where there are no legitimate grounds for retaining it.
  • Restriction: Limiting the processing of your data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  • Filing Appeals/Complaints: You can file an appeal or complaint with our privacy team or relevant regulatory authorities if you believe your rights have been violated.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding this policy, data-related inquiries, or unsubscribe requests, please contact us:

We are dedicated to maintaining a transparent and secure data handling process, ensuring your privacy is always protected.